Privacy Policy for Neutral Bay Club


Effective Date: 01 August 2024

1. Introduction

Neutral Bay Club (“we,” “our,” “us”) is committed to protecting the privacy and security of our members and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your information.

2. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, postal address, date of birth, and other contact details.
Payment Information: Credit card details and billing information.
Membership Information: Membership status, preferences, and history.
Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on our site.
Communication Records: Emails, messages, and other correspondence with us.

3. How We Use Your Information

We use your personal information for the following purposes:

Membership Management: To manage and maintain your membership, process payments, and communicate with you about your membership.
Service Improvement: To enhance our services, tailor our offerings, and provide you with a better experience.
Communication: To send you updates, newsletters, promotional materials, and other information related to our services.
Security: To protect our website and services from fraud, abuse, and other malicious activities.
Legal Compliance: To comply with legal obligations and resolve disputes.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as follows:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

6. Your Rights

You have the right to:

Access Your Information: Request a copy of the personal information we hold about you.
Correct Your Information: Request correction of any inaccurate or incomplete information.
Delete Your Information: Request the deletion of your personal information, subject to certain exceptions.
Restrict Processing: Request the restriction of processing of your personal information.
Data Portability: Request the transfer of your personal information to another party.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s systems to recognise your browser and capture and remember certain information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy